Who should attend: All customer, and business development managers,
Insight and analysis executives, and Trade / Channel / Customer Marketing
teams.
The event is practical and built around exercise and role-plays with
examples and case studies from Blue Chip FMCG (Fast moving consumer goods).
Modules:
• The Background of Category Management, ECR and CRM
• Processes and philosophies of category development
• Category Situation and Scope
o Data gaps and boundaries.
o Template driven approach
o Insight / ideas driven approach
o Customer interface
o Category leading and moulding
o Marketing Key Performance Indicators
• Category Strategy
o Category Definition and Segmentation
o Category scorecard / Objective Setting
o Modular approach to strategy
o Ranging and Merchandising
o Pricing and Promotion
• Market Implementation
o Structuring the presentation
o Selling the concept
o Enrolling customers
o Project management
o Monitor and review
Sentinel, Thorney House, Richings Way, Iver,
Buckinghamshire, SL0 9DE;
Tel : +44 (0) 20 8213 5880; Sentinel Australia P/L, Suite 12, 185, Military Road, Neutral
Bay, NSW 2089, Australia. Tel: +61 (02)8915 6263
Email : info@sentinel-media.co.uk